I had to send you a note because I am still taken back by what you did for us. I cannot express enough our gratitude to you and everyone at Grable Plumbing for your generosity and work ethic. Everyone that came to our house was a perfect representation of what you would want in the community, polite and determined to make things right.
Please express our gratitude to Mike, Tom, and everyone else involved in our “situation.” Even though you did not charge us, please rest assured that every parent in my school, our friends, and enyone we run into will hear of the integrity of Grable Plumbing Company.
Again, our many thanks!
James J. Larkin Jr.
July 7, 2009
I want to take this opportunity to thank you and your staff for the prompt, efficient service you extended to me. Your office personnel were very gracious and helpful. Your technician, Andrew, was a delight to have in my home. He is such a polite young man.
Especially, I thank you for the prompt service.
I will contact your firm again when I need more plumbing done on my other bathroom in the fall.
November 18, 2009
James, the installer, did everything to a point and I was shocked at the amount of time he took completing this. This gave me the impression that he was doing the job as perfectly as possible and making sure the job was done right the first time, the best way possible. This was not what I expected, but I loved it.
When he was completed, he showed and explained to me everything and its purpose. He gave me the warranty book, and I signed off on the work order. He wrapped up by signing me up for the annual service plan and explaining all the benefits I would receive with the plan. He left the new water heater and all its surroundings just as they were, nice and clean, and put all of his equipment away. Then he came back in to make sure the water had the air out and was putting out the hot water (which it was), and I complimented not only his work but the courtesy and respect he showed to both me and my home. Grable’s Plumbing is a wonderful company and I would recommend and have recommended them to anyone who mentions a plumbing problem or concern.
September 4, 2010
Not only did the plumber explain my options, but he also left the area as clean as he found it. We have used Grable in the past and I am continually impressed by this company.
June 21, 2010
I has a problem with low water pressure in my kitchen faucet. I called another plumbing company who came down, took the faucet apart, and couldn’t find the problem. They said it was probably a part of the faucet that couldn’t be fixed and that I would need another faucet. So, they put the faucet back together, charged me $126, and said they would be happy to return and replace the faucet when I bought another one. One day later, I had low water pressure in my bathroom faucet. I thought I had a possible water pipe break and decided this time to call Grable Plumbing Company. They sent Tony the very same day, and he fixed both faucets. It turned out that there was an aerator clog in the bathroom and clog on the hot water side of the kitchen faucet. Needless to say, I was thrilled. Paying to fix a problem is definitely better than paying and getting no results. Thank you Tony and Grable Plumbing. I will call this company from now on.
April 19, 2010
I was delighted with the quality of the service. This was a situation in which it would have been very easy for a plumber to run up the bill. It involved repairing a buried, badly corroded galvanized pipe that ran close to our home’s foundation. I also was not able to watch the repairs and therefore had to rely on the plumber. He completed the repair in less time and for less expense than he originally estimated. He also did a great job installing a kitchen faucet. As a bonus, he showed me how to repair a stubborn toilet that wasn’t flushing properly with a simple (no cost) repair.
November 16, 2009
I was delighted with the job. We have used Grable Plumbing several times in the past and have always had a positive experience. I would highly recommend this company.
Dr. E. Paul
October 16, 2009
The employee was prompt, courteous, and very professional. He was in the area, so he arrived only 30 minutes after I called. He then did the jobs quickly and efficiently. He gave me a value price estimate and then reduced that estimated price by $70 based on the amount of work done. I would use this company again in a second.
April 6, 2009
I was exceptionally pleased with the service and cost. They answered my questions about tankless water heaters and gave me additional information that I hadn’t thought about yet. My new water heater tank was installed the very same day. I was so thankful for a hot shower that day!
June 5, 2009
The service man showed up exactly on time and was very clean. Grable Plumbing uses top-of-the-line parts, so it was a quality job with quality products. The company also called later in the day to follow up on the work that was done.
June 1, 2009
They responded promptly and did excellent work. If I were ever to have a real plumbing emergency, I have no doubt that they would be equally as prompt and efficient.
"Even though you did not charge us, please rest assured that every parent in my school, our friends, and enyone we run into will hear of the integrity of Grable Plumbing Company." James J. Larkin Jr.
"I was delighted with the job. We have used Grable Plumbing several times in the past and have always had a positive experience. I would highly recommend this company.
" Dr. E. Paul
"Not only did the plumber explain my options, but he also left the area as clean as he found it. We have used Grable in the past and I am continually impressed by this company." Jeffery